QUICK FACTS
Designation
Director of Operations
Years at QR
8+ Years — Part of the Qualified Recruiter Team since 2018
Total Experience
10+ Years — In Director of Operations
Industries Served
Healthcare, IT, Manufacturing, Construction, Legal, Accounting & more
Focus Areas
Operations, Quality, Delivery, Process Improvement, Team Leadership
Location
Pune, India
Director of Operations

Tom (Tushar) Mhalsekar

Tom (Tushar) Mhalsekar is the Director of Operations at Qualified Recruiter, where he oversees operations, service delivery, and quality across the company.

Since joining Qualified Recruiter nearly eight years ago, he has grown through multiple leadership roles, including Recruiter, Team Lead, Quality Assurance & Delivery Manager, and now Director of Operations. Having experienced every stage of the recruitment process firsthand, Tom brings both operational expertise and practical industry knowledge to the role.

Throughout his career at Qualified Recruiter, Tom has worked with clients across healthcare, IT, manufacturing, construction, legal, accounting, and many other industries. He works closely with leadership and delivery teams to improve recruitment processes, maintain quality standards, and ensure clients receive consistent results. His focus on process improvement, team development, and operational efficiency has played an important role in supporting Qualified Recruiter's growth and its reputation for delivering high-quality recruitment solutions.

Tom believes the company's success is built on one simple principle—delivering quality and earning client trust. Having seen Qualified Recruiter grow from a small team to one of India's leading Recruitment Process Outsourcing (RPO) providers, he is proud to be part of its journey and excited about what lies ahead.

Outside of work, Tom enjoys playing cricket and basketball, taking long bike rides, and exploring different parts of the country.

EXPERIENCE
  • 8+ years of experience in recruitment, operations, and service delivery.
  • Experienced in recruitment strategy, process improvement, and team management.
  • Worked with clients across healthcare, IT, manufacturing, construction, legal, accounting, and other industries.
  • Focused on delivering quality recruitment solutions and building long-term client relationships.

Tom (Tushar) Mhalsekar

Tom (Tushar) Mhalsekar is the Director of Operations at Qualified Recruiter, where he oversees operations, service delivery, and quality across the company. Since joining Qualified Recruiter nearly eight years ago, he has grown through multiple leadership roles, including Recruiter, Team Lead, Quality Assurance & Delivery Manager, and now Director of Operations. His experience across every stage of the recruitment process gives him a strong understanding of both client expectations and team operations. Over the years, Tom has worked with clients across healthcare, IT, manufacturing, construction, legal, accounting, and many other industries. He works closely with leadership and delivery teams to improve recruitment processes, maintain quality standards, and ensure every client receives consistent, reliable service. His focus on process improvement and operational efficiency has played an important role in supporting Qualified Recruiter's growth. Tom has witnessed Qualified Recruiter's journey from a small team to one of India's leading Recruitment Process Outsourcing (RPO) providers. He believes that strong client relationships, quality delivery, and continuous improvement are the foundation of long-term success. Outside of work, Tom enjoys playing cricket and basketball, taking long road trips on his motorcycle, and exploring different parts of the country.

Tom (Tushar) Mhalsekar Experience

7+ years of experience in recruitment, operations, and service delivery. Progressed from Recruiter to Director of Operations at Qualified Recruiter. Experienced in recruitment strategy, process improvement, and operational management. Worked with clients across healthcare, IT, manufacturing, construction, legal, accounting, and other industries. Focused on delivering consistent recruitment solutions and building long-term client partnerships.
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